Account Manager – Technology Sector (Panama)

About the role

The Account Manager will be responsible for managing and developing relationships with a portfolio of key technology clients, ensuring their satisfaction and long‑term loyalty. The role involves coordinating commercial proposals, tracking opportunities, preparing performance reports, and identifying new client needs.

Key responsibilities

• Achieve assigned sales targets.
• Promote and sell the company’s technology solutions, products, and services in line with corporate policies and quality standards.
• Stay continuously updated on new product versions and complete required partner training.
• Develop strategic plans for each client account.
• Maintain accurate forecast reports and qualify business opportunities.
• Identify client needs, design proposals with internal experts, and coordinate implementation with Solution Architecture, Consulting, PMO, or Support teams.
• Act as liaison between the client and PMO, delivering required documentation and ensuring project scope is met.
• Create and propose new solution alternatives, providing consulting and ongoing support.
• Participate in tender processes, preparing technical, financial, and legal documentation within deadlines.
• Foster client loyalty and promote repeat purchases of solutions or maintenance contracts.

Required profile

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Minimum 5 years of experience as an Account Manager or in a similar client‑facing sales role.
• Proven ability to manage client relationships, understand needs, and deliver value‑adding solutions.
• Strong communication, negotiation, and presentation skills (in‑person and digital).
• Result‑oriented, organized, and capable of working with performance metrics and targets.
• Proficiency with office tools and CRM systems, plus basic commercial data analysis.
• Team player with a proactive attitude and willingness to learn and adapt to market changes.
• Availability to work onsite in Tegucigalpa and travel occasionally when required.

Required skills

• Office suite (e.g., Microsoft Office)
• CRM systems