Logistics Operations Associate

About the role

Charger Logistics is seeking a motivated Logistics Operations Associate to coordinate driver dispatch, monitor shipments, and ensure efficient routing across North America. The role supports daily transportation activities and contributes to continuous improvement of logistics processes.

Key responsibilities

• Coordinate and dispatch drivers for freight pickups and deliveries, planning optimal routes.
• Monitor shipment progress and driver locations using communication tools and mapping software.
• Provide customers with shipment status updates and resolve freight‑related issues.
• Adjust daily routes based on traffic, operational needs, or customer requirements.
• Enter and update load information in internal systems and customer portals.
• Assist drivers with routing guidance and ensure compliance with freight procedures.
• Collaborate with internal departments to address operational challenges and maintain service quality.
• Analyze transportation planning opportunities to improve efficiency.

Required profile

• College diploma or university degree.
• Previous logistics or customer‑service experience is an asset.
• Strong problem‑solving abilities and conflict‑resolution skills.
• Excellent time‑management and multitasking capabilities.
• Fluency in English.

Required skills

• Proficiency with Microsoft Office.

What we offer

• Competitive salary.
• Opportunities for career growth and advancement.
• Supportive, entrepreneurial environment that encourages innovation.