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Competences
Experience
Independent Travel Manager
Dreamport (ASAP Tickets)
2021-02 -
Managed end‑to‑end international flight reservations and personalized itineraries for global clients, advising on fares, policies and travel requirements. Handled ticket issuance, exchanges, refunds and schedule changes while maintaining high productivity and quality targets in a remote setting. Built long‑term client relationships through consultative service and timely support, leveraging strong communication and problem‑solving skills.
Operations Manager & EXCOM Member
Majipap Limited (subsidiary of NW Realite)
2023-02 - 2025-08
Prepared and presented operational and commercial reports to senior management and the board, supervising drivers, turnboys and support staff. Coordinated repair and maintenance of trucks and equipment, managed vendor relationships to ensure timely, quality services, and led marketing initiatives to sustain sales and client retention. Utilized QuickBooks for financial reporting and actively contributed to Toastmasters for leadership development.
Property Manager
NW Realite
2021-02 - 2023-02
Managed a commercial mall, marketing vacant spaces and liaising with leasing agents and prospective tenants. Handled tenant queries, disputes, rent collection, and prepared landlord reports. Oversaw repairs, preventive maintenance, and coordinated contractors using the EPMAS Property Management System for lease and rent tracking. Supervised assistant manager, security and cleaning teams, and produced detailed monthly and weekly operational and financial reports.
Langues
English
fluent
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