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Competences
Experience
Business Developer / AI & Digital Marketing Specialist
Zuccess.ai, Saudi Arabia
2026-07 -
Engineered and deployed AI bots that improved project outcomes and operational efficiency. Leveraged advanced AI tools to streamline internal processes and support digital marketing campaigns. Designed targeted B2B sales strategies and executed cold‑calling campaigns for corporate AI solutions in clinics and local operations. Coordinated cross‑functional teams to ensure seamless integration of AI services.
Customer Services Advisory
Concentrix Egypt
2025-06 - 2025-12
Delivered premium support for high‑profile clients such as Amazon Prime via phone, email and chat. Resolved product inquiries, processed orders and provided personalized recommendations using deep product knowledge. Built strong customer relationships by ensuring consistent, positive service experiences in a fast‑paced environment. Utilised multilingual skills (Arabic, English, Turkish) to assist a diverse client base.
Mobile Development Intern
Information Technology Institute (ITI), Egypt
2025-01 - 2025-02
Developed mobile app prototypes using Dart and the Flutter framework. Applied UX/UI principles to enhance user flows and interface design. Collaborated with senior developers in code reviews and problem‑solving sessions. Contributed to documentation and testing of mobile features.
Portal Development Intern
Sportyano Co., Cairo, Egypt
2024-08 - 2024-08
Supported portal development tasks, focusing on backend logic and web system integration. Assisted in functional testing, documentation, and UI adjustments. Gained hands‑on experience with web technologies and collaborative development workflows.
Business Software Development Intern
Hassan Allam Holding, Egypt
2023-08 - 2023-08
Contributed to software development projects within the IT department, including system updates and internal tool enhancements. Performed troubleshooting and bug fixing for existing applications. Assisted in code documentation and participated in team meetings to align development goals.
Formation
Dual Bachelor’s degrees in Business Administration and Management Information Systems (expected June 2025)
Langues
Arabic
intermediate
English
intermediate
Turkish
intermediate
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