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Competences
Experience
Business Developer / AI & Digital Marketing Specialist
Zuccess.ai, Saudi Arabia
2026-07 -
Engineered and deployed AI bots that improved project outcomes and operational efficiency. Leveraged advanced AI tools to automate internal processes and support digital marketing campaigns. Designed and executed targeted B2B sales strategies, including cold‑calling campaigns for corporate AI solutions to clinics and local operations. Coordinated cross‑functional teams to align AI initiatives with business goals, resulting in measurable workflow enhancements.
Customer Services Advisory
Concentrix Egypt
2025-06 - 2025-12
Provided premium support for high‑profile clients such as Amazon Prime via phone, email and chat. Resolved product inquiries, processed orders and delivered personalized recommendations using deep product knowledge. Built strong customer relationships by ensuring consistent, high‑quality service in a fast‑paced environment. Utilized CRM tools and data analysis to identify trends and improve service protocols.
Mobile Development Intern
Information Technology Institute (ITI), Egypt
2025-01 - 2025-02
Developed mobile app prototypes using Dart and the Flutter framework, applying UX/UI principles to enhance user flows and interface design. Collaborated with senior developers in code reviews and problem‑solving sessions. Conducted testing and debugging to ensure app stability across devices. Documented development processes and contributed to project documentation.
Portal Development Intern
Sportyano Co., Cairo, Egypt
2024-08 - 2024-08
Supported portal development tasks, focusing on backend logic and web system integration. Assisted in functional testing, documentation, and interface adjustments. Worked closely with senior engineers to troubleshoot issues and implement feature enhancements. Gained hands‑on experience with HTML, PHP and SQL.
Business Software Development Intern
Hassan Allam Holding, Egypt
2023-08 - 2023-08
Contributed to software development projects within the IT department, assisting in system updates and internal tool enhancements. Performed troubleshooting and bug fixing for business applications. Documented code changes and participated in team meetings to align development work with business requirements.
Formation
Dual Bachelor’s degrees in Business Administration and Management Information Systems (expected June 2025)
Langues
Arabic
native
English
intermediate
Turkish
intermediate
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