Asistente de IT – Soporte Técnico

About the role

PwC is looking for an IT Assistant to join its technology operations team. The role focuses on providing front‑line technical assistance to internal and external clients, ensuring smooth operation of computer systems, software and hardware.

Key responsibilities

• Provide front‑line technical assistance to internal and external clients.
• Resolve issues across L2‑L4 support levels.
• Monitor network performance and implement security measures.
• Support both onsite and remote environments.

Required profile

• Service‑oriented attitude.
• Effective communication skills.
• Proactive and self‑motivated.
• Ability to work collaboratively in a team.
• Strong organization and attention to detail.
• Continuous learning mindset.

Required skills

• Windows operating system.
• Microsoft 365 suite (Outlook, Teams, Word, Excel).
• Basic networking concepts.
• Equipment configuration and troubleshooting.
• Remote support tools.

What we offer

• Opportunity to start a career in technology.
• Continuous training and learning.
• Practical experience in a corporate environment.
• Participation in IT projects and activities.
• Professional mentorship and development within the team.