Back Office Coordinator

About the role

We are seeking a highly organized and proactive Back Office professional to support daily business operations and ensure smooth workflow management. The ideal candidate will thrive in a fast‑paced environment, demonstrating strong communication, attention to detail, and a positive, solution‑oriented attitude.

Key responsibilities

• Assist with daily office and business operations, handling emails, phone calls, and documentation.
• Support staff management, including training, scheduling, and coordination.
• Maintain organized records, files, and reports, ensuring accuracy and accessibility.
• Monitor workflow, identify bottlenecks, and propose efficiency improvements.
• Provide professional customer service via phone and email.
• Coordinate communication between departments and team members.
• Support management with operational tasks, special projects, and policy compliance.

Required profile

• Excellent written and verbal communication skills.
• Strong organizational abilities and the capacity to multitask.
• Professional, positive, and solution‑oriented attitude.
• Problem‑solving and leadership capabilities.
• Reliable, punctual, and responsible work ethic.
• Effective time‑management and prioritization skills.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.