Customer Service Representative – Recent Graduate

About the role

Charger Logistics is a world‑class asset‑based carrier operating across North America. The company invests in employee growth and is expanding its team, seeking a motivated recent graduate to join as a Customer Service Representative.

Key responsibilities

• Develop expert knowledge of company products and services.
• Engage customers professionally, providing track‑and‑trace updates and resolving freight issues.
• Enter, update, and process customer orders using various interfaces.
• Confirm pickup and delivery appointments for drivers.
• Coordinate with other departments to clear customs paperwork.
• Follow established procedures for billing and perform duties assigned by the Customer Service Manager.

Required profile

• College diploma or university degree (recent graduate).
• Previous logistics or customer service experience is an asset.
• Strong problem‑solving and conflict‑resolution abilities.
• Excellent time‑management, prioritization, and multitasking skills.
• Proficiency in Microsoft Office and ability to learn new software quickly.
• Fluency in English.

Required skills

• Microsoft Office

What we offer

• Competitive salary
• Career growth opportunities