Digital Transformation & Automation Specialist

About the role

Charger Logistics is seeking a Digital Transformation & Automation Specialist to design, build, and maintain automation solutions and conversational bots that improve operational efficiency across its logistics operations.

Key responsibilities

• Build and maintain chatbots/conversational assistants for internal and customer‑facing digital assistance.
• Leverage Claude (Anthropic) and other AI tools to create intelligent workflows, automate document processing, and enhance bot capabilities.
• Configure, integrate, and support automations within Workday, including custom reports, business process automation, and integrations.
• Integrate automations with enterprise systems (ERP, CRM, TMS, SAP, HubSpot, etc.) via APIs and databases.
• Build and maintain dashboards to monitor automation performance and KPIs.
• Collaborate with business, IT, and operations teams to prioritize automation opportunities.
• Document automations following best practices and provide ongoing monitoring, troubleshooting, and optimization.

Required profile

• Bachelor's degree in Systems Engineering, Computer Science, IT, or a related field.
• 2‑5 years of experience in process automation, RPA development, or a related digital/technical role.

Required skills

• Hands‑on experience with at least one RPA platform (UiPath, Automation Anywhere, or Power Automate).
• Experience building or configuring chatbots (Dialogflow, Microsoft Bot Framework, Rasa, or similar).
• Working knowledge of Claude (Anthropic) or similar LLM/AI platforms.
• Hands‑on experience with Workday (report building, business process configuration, integrations).
• API integration experience (REST/SOAP), SQL, and basic scripting (Python preferred).
• Familiarity with OCR/Intelligent Document Processing tools.

What we offer

• Competitive salary.
• Healthcare benefit package.
• Opportunities for career growth.