Medical Office Coordinator – Remote

About the role

We are looking for a detail‑oriented Medical Office Coordinator to support the daily operations of a growing healthcare practice. The role is fully remote and serves patients in Honduras, Peru and Guatemala, providing a vital link between patients, providers and administrative staff.

Key responsibilities

• Coordinate and schedule patient appointments, including follow‑ups and changes.
• Communicate appointment details and updates to patients via phone, email or text.
• Assist patients with registration, intake, and verification of demographic and insurance information.
• Maintain accurate patient records in EMR/EHR systems.
• Respond to patient inquiries and provide documentation and care instructions.
• Collaborate with providers, clinics and other staff to ensure smooth patient flow.

Required profile

• Advanced English proficiency (B2+).
• Previous experience in medical reception, patient coordination, scheduling or similar healthcare administrative roles.
• Strong verbal and written communication, organizational and multitasking abilities.
• Comfortable working in a fast‑paced remote environment.

Required skills

• Experience with EMR/EHR platforms such as Epic, Athenahealth, eClinicalWorks, Kareo or NextGen.