Logistics Support Specialist

About the role

Charger Logistics is seeking a motivated Logistics Support Specialist to coordinate driver dispatch, monitor shipments, and ensure efficient route planning across North America.

Key responsibilities

• Coordinate and dispatch drivers for freight pickups and deliveries while ensuring efficient route planning.
• Monitor shipment progress and driver locations using communication tools and mapping software.
• Communicate with drivers and internal teams to provide timely updates and resolve freight‑related issues.
• Adjust and optimize daily routes based on traffic conditions, operational needs, or customer requirements.
• Maintain accurate shipment data by entering and updating load information in internal systems and customer portals.
• Assist drivers with routing guidance and ensure proper execution of freight procedures.
• Collaborate with internal departments to resolve operational challenges and maintain service quality.
• Ensure compliance with dispatch procedures, operational standards, and safety protocols.

Required profile

• College diploma or University Degree.
• Previous logistics or customer service experience is an asset.
• Strong problem‑solving ability and conflict‑resolution skills.
• Excellent time‑management with the ability to prioritize and multitask.

Required skills

• Proficient in Microsoft Office.
• Aptitude to learn new software and systems quickly.

What we offer

• Competitive Salary.
• Career Growth opportunities.