Sales Program Assistant

About the role

Superior Glove, a global manufacturer of hand and arm protection, is hiring a Sales Program Assistant for its San Pedro Sula, Honduras location. Reporting to the Sales Operations Team Leader, the role provides administrative, data and process support across the Sales organization, with primary responsibility for Hand Safety Programs, Glove Safety Assessments, glove trials, samples and other structured Sales initiatives. It works closely with Sales Enablement & Operations, Territory Managers and other internal teams.

Key responsibilities

• Administer Hand Safety Programs, Glove Safety Assessments, glove trials, samples and other on-site services and sales initiatives.
• Maintain accurate and complete program information in Salesforce and other Sales Operations systems.
• Support the preparation and review of customer-facing reports and program documentation.
• Process large glove trial sample requests and coordinate with Sales and internal departments.
• Review data quality and correct or escalate incomplete, inaccurate, duplicate or outdated information.
• Support Sales Operations projects, process improvements, system rollouts and user acceptance testing.
• Maintain Asana tasks, project documentation, status updates, user guides and process documentation.
• Support the rollout of new sales processes, tools and programs.
• Train and support Territory Managers, Program Coordinators and other sales team members.

Required profile

• Post-secondary education in Business Administration, Sales Operations or a related field is preferred.
• 1-2 years of experience in sales support, sales operations, administrative support, customer service or a related role.
• Strong written and verbal communication in English and Spanish.
• Experience with CRM or other business systems, preferably Salesforce.
• Experience with data entry, data management, reporting and handling multiple requests at once.
• Intermediate Microsoft Office (Excel, Outlook, Word, Teams).
• Organized, able to manage several priorities and adapt to new systems.
• Asana or another project-management tool is an asset.

What we offer

• Education assistance and professional development.
• Recognition and rewards through the company's ThumbsUp! program.
• Team member discounts and referral rewards.
• Company events and community involvement.