Asistente de IT

About the role

At PwC, the IT team manages and maintains technology infrastructure to ensure smooth operations and efficient delivery of services. The role involves monitoring network performance, troubleshooting issues, and implementing security measures while providing front‑line technical assistance to internal and external clients.

Key responsibilities

• Manage and maintain IT infrastructure, including networks and hardware.
• Monitor network performance and resolve incidents promptly.
• Provide front‑line technical support (L2‑L4) to users both onsite and remotely.
• Implement and uphold security measures across systems.

Required profile

• Learning mindset with ownership of personal development.
• Strong service orientation and effective communication.
• Ability to work collaboratively in a fast‑paced environment.
• Attention to detail and proactive problem‑solving.

Required skills

• Basic knowledge of Windows operating system.
• Proficiency with Microsoft 365 suite (Outlook, Teams, Word, Excel).
• Fundamental networking concepts and equipment configuration.
• Capability to provide both onsite and remote technical support.

What we offer

• Opportunity to start and develop a career in technology.
• Continuous training and learning programs.
• Practical experience in a corporate environment.
• Participation in IT projects and professional development support.