Customer Experience & Sales Support (Remote, Honduras)

About the role

We are a U.S.-based company seeking a motivated Customer Experience – Sales Support professional to join our growing team. This position is ideal for individuals with sales or customer‑service experience who are confident communicators, enjoy connecting with people, and can manage leads efficiently.

Key responsibilities

• Reach out to leads through cold calls and emails to start conversations.
• Conduct calls and virtual meetings to present and promote our products/services.
• Build strong rapport with clients, understand their needs, and offer tailored solutions.
• Negotiate pricing and terms to close mutually beneficial deals.
• Maintain consistent follow‑up and communication to ensure client satisfaction.
• Learn and stay up to date on all product details in our catalog.
• Track leads, opportunities, and activities using our CRM system.
• Collaborate closely with the Sales team to meet goals.
• Work independently with strong initiative and sound judgment.

Required profile

• Advanced English (spoken, written, and listening).
• Minimum 1 year of experience in sales, customer service, or a hybrid role.
• Strong computer and system navigation skills (CRM experience preferred).
• Ability to multitask effectively.
• Positive and professional communication style.
• Fast typing skills.
• Self‑motivated, proactive, and comfortable working independently.

Required skills

• CRM experience

What we offer

• Fixed monthly base salary.
• Uncapped commissions.
• 100% remote work from anywhere in Honduras.
• Weekends off (Saturday & Sunday).
• Paid U.S. holidays and company closure days (over 4 weeks).
• Stable Monday‑to‑Friday, short schedule.
• Career stability and long‑term growth opportunities.
• Direct hire with the company.