Head of Operations I (HoOps), Honduras

About the role

Catholic Relief Services (CRS) is hiring a Head of Operations I (HoOps) for its Honduras program, based in Tegucigalpa. Reporting to the Country Manager and sitting on the Senior Management Team, the HoOps leads the operational functions of Finance, HR, Supply Chain Management, Administration, Logistics, Security, ICT and Audit, promotes stewardship of resources, principled compliance, risk prevention and fraud prevention, and leads continuous operational improvement including from a climate action lens. The post involves 35% of time spent travelling to the field.

Key responsibilities

• Plan, coordinate and monitor day-to-day operations so that support services are delivered efficiently and adapt them to complex programming.
• Lead the piloting of new operations initiatives and set new standards and systems, especially in a complex financial environment.
• Oversee financial processes, GAAP compliance, donor rules and legal requirements, and promote the use of the ERP system (Insight) for budget management.
• Collaborate with programming leads on project expenditures and safeguarding, and build the capacity of staff and partners.
• Oversee Health, Safety and Security management and lead the operational side of the Climate Action strategy.
• Supervise the Finance Manager, Procurement Manager, Operations and Security Senior Officer, Legal and Administration officer, Risk and Compliance Officer and other logistics personnel, and coordinate with HR and the Partners Safeguarding officer.
• With the Country Manager, oversee annual budget plans and grant/project budgets, and supervise supply chain management and logistics for complex programs.
• Ensure compliance with agency, donor and local requirements, act as lead contact for audit findings and create a learning environment.

Required profile

• Bachelor's degree in International Development, Business Administration, Engineering, Finance or a related field; master's degree is a plus.
• At least 5-8 years of management experience, including 2 years of senior management and supervisory experience.
• Experience with an international NGO and outside the country of origin preferred; additional experience may substitute for some education.
• Fluency in Spanish and English is required.
• Ability to legally work in Honduras; expatriates are subject to a term limit and a pre-employment medical clearance.

Required skills

• Understanding of financial systems, budgeting and expense analysis.
• Knowledge of procurement, office administration and supply chain management, especially logistics.
• Oracle ERP or similar financial reporting software.
• Proficiency in MS Office (Excel, Word, PowerPoint, Visio) and web conferencing tools.
• Excellent written English and presentation and facilitation skills.