Logistics Coordination Specialist

About the role

Charger Logistics, an asset-based carrier with locations across North America and over 20 years of logistics experience, is hiring a Logistics Coordination Specialist in San Pedro Sula. The role coordinates drivers for freight pickups and deliveries, monitors shipments and keeps customers informed. Two shifts are available: afternoon shift Monday to Friday, 3:00 PM to 11:00 PM (alternating weekends), and weekend shift Friday to Monday, 8:00 AM to 7:00 PM or 2:00 PM to midnight.

Key responsibilities

• Coordinate and dispatch drivers for freight pickups and deliveries, planning efficient routes
• Monitor shipment progress and driver locations using communication tools and mapping software
• Communicate with drivers and internal teams to ensure timely pickups and deliveries
• Provide customers with shipment status updates and help resolve freight issues
• Adjust and optimize daily routes according to operational needs, traffic and customer requirements
• Maintain accurate shipment data by entering and updating load information in internal systems and customer portals
• Assist drivers with routing guidance and ensure proper execution of freight procedures
• Collaborate with internal departments to resolve operational challenges and ensure compliance with dispatch procedures, operational standards and safety protocols
• Analyze transportation planning opportunities to improve efficiency

Required profile

• College diploma or university degree
• Previous logistics or customer service experience is an asset
• Fluency in English is a must
• Ability to solve problems, de-escalate conflicts and escalate tactfully
• Strong time management, prioritization and multitasking

Required skills

• Proficiency in Microsoft Office
• Aptitude to learn new software and systems

What we offer

• Competitive salary
• Career growth opportunities