Marketing Operations Specialist

About the role

We are seeking a highly organized Marketing Operations Specialist to support the growing operational and project coordination needs of our Marketing Department. You will turn creative and marketing requests into structured projects, ensuring smooth execution from intake to delivery.

Key responsibilities

• Coordinate creative and marketing requests submitted by internal departments.
• Review incoming requests to ensure objectives, requirements, deadlines, materials, and approvals are clearly defined.
• Organize approved requests within the Marketing workflow, establishing priorities, timelines, and deliverables.
• Serve as the primary operational point of contact between Marketing and internal departments.
• Create, maintain, and follow up on project timelines, task status, pending approvals, and outstanding information.
• Coordinate project dependencies and follow up with stakeholders to prevent delays.
• Manage production schedules and deliverables with the Creative Producer.
• Liaise with external vendors regarding quotations, services, production requirements, and timelines.
• Prepare and track purchase requests, invoices, quotations, and supporting documentation.
• Maintain accurate records of projects, requests, approvals, purchases, vendors, and documentation.
• Maintain the Marketing project tracker, operational calendar, and status records.
• Coordinate logistics for marketing activities, photo/video productions, internal events, and other initiatives.
• Document action items, deadlines, responsibilities, and follow‑up requirements.
• Identify operational bottlenecks and recommend workflow improvements.
• Support the Marketing Manager with operational planning, project follow‑up, and departmental coordination.

Required profile

• Strong project coordination and task management skills.
• Ability to manage multiple projects, requests, deadlines, and stakeholders simultaneously.
• Excellent organizational skills with strong attention to detail.
• Strong written and verbal communication abilities.

Required skills

• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Microsoft OneDrive
• Google Drive
• Google Docs
• Google Sheets
• Google Slides
• Google Calendar