Oficial de Cobros

About the role

The Collections Officer will manage the client portfolio, ensuring payments are received on time, sending reminders, and negotiating collection agreements in line with company policies. This is a full‑time, onsite position based in San Pedro Sula.

Key responsibilities

• Contact clients through phone, email and other channels to follow up on outstanding invoices.
• Negotiate payment plans and record all collection activities in internal systems.
• Analyze account status, identify risks and prepare basic financial reports for the finance department.
• Collaborate with other departments to resolve collection‑related incidents.
• Maintain accurate records of all interactions and agreements.

Required profile

• Experience in debt collection and portfolio management, including payment negotiation.
• Strong analytical abilities to review statements, detect risks and support basic finance tasks.
• Excellent customer service orientation with a respectful, solution‑focused approach.
• Clear oral and written communication skills to explain agreements and policies.
• Educational background in economics, administration or finance is desirable.

Required skills

• Proficiency with Microsoft Office tools.