Legal Assistant - Property Damage Claims (Remote)

About the role

A U.S.-based personal injury law firm, represented by Arvenda, is hiring two remote Legal Assistants to handle property damage claims arising from car accidents. The work is done free of charge to the client and covers repairs, total losses, rentals and reimbursements, working directly with clients, adjusters, rental companies, tow yards and collision shops. The position is full-time, independent contractor through Arvenda, paid $1,100 to $1,200 USD per month, and open to candidates based in Latin America.

Key responsibilities

• Contact clients and adjusters within 24 hours of assignment and follow up until the claim is resolved
• Coordinate repairs, rentals, tow yard releases and vehicle inspections
• Explain coverage options, deductibles and repair paths in simple terms
• Confirm liability, policy limits and coverage with adjusters and request estimates and total loss evaluations
• Review total loss valuations against NADA values and comparable listings to support a higher offer
• Run 90-day case reviews and advance the working diary in 30-day intervals
• Follow up every two weeks on repairable vehicles and stay in daily contact on total loss vehicles
• Track rental cutoffs, settlement payments, deductible reimbursements and loss of use
• Pursue GAP coverage, diminished value claims and maintenance contract refunds where applicable
• Daily priority order: new cases, vehicles in tow lots, total loss, rentals, repairable vehicles, reimbursements and diminished value

Required profile

• Experience managing property damage claims in a personal injury law firm or an insurance setting
• Bilingual in English and Spanish, written and spoken
• Strong follow-up discipline and ability to manage a high case volume with strict timelines
• Ability to work independently in a fully remote environment
• Nice to have: experience with Florida personal injury cases and experience negotiating with insurance adjusters

Required skills

• Working knowledge of repairs, total loss, rentals, loss of use, GAP, diminished value and deductible reimbursement
• Well-spoken English and good people skills

To apply, candidates must submit a one-minute video introduction in English describing themselves, their property damage experience and why they are a strong fit; applications without a video will not be reviewed. Apply through LinkedIn or by sending an English CV and a link to the video to the recruiter.