Admissions Coordinator

About the role

We are looking for a detail‑oriented Admissions Coordinator to guide prospective students through every step of the admissions journey, from first contact to enrollment. The role blends recruitment, personalized advising, and meticulous document management to ensure a smooth and efficient enrollment process.

Key responsibilities

• Engage prospects via phone, email, webinars, and virtual events to build relationships and understand their goals.
• Explain academic programs, admission requirements, financial aid options, and transfer credit policies.
• Assist applicants in completing applications and gathering required documents such as transcripts, recommendation letters, and test scores.
• Upload and maintain accurate applicant records in the CRM and document management systems.
• Verify the completeness and accuracy of files before forwarding them for committee review.
• Collaborate with admissions, advising, faculty, and quality‑assurance teams to resolve documentation issues.
• Track applicant progress, meet recruitment targets, and provide regular status updates.
• Collect feedback to improve the admissions process.

Required profile

• Bachelor’s degree in Psychology, Education, Communications, Business Administration, or a related field.
• Experience in admissions, student services, customer service, sales, or document processing is preferred.
• Strong verbal and written communication, organizational skills, and attention to detail.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast‑paced environment.
• Empathy for adult learners, working professionals, and online students.

Required skills

• Experience with CRM systems.
• Familiarity with document‑management platforms.
• Proficiency in virtual meeting tools and email communication.

What we offer

• Opportunity to impact student success in a supportive educational environment.
• Professional development and growth within the admissions team.