Case Manager Assistant

About the role

The Case Manager Assistant provides essential administrative and case‑management support for personal injury clients. You will coordinate medical treatment, liaise with providers, and keep case information accurate and up‑to‑date.

Key responsibilities

• Assist with day‑to‑day management and coordination of client cases.
• Schedule and communicate medical appointments, track treatment progress.
• Follow up on medical records, bills, and other documentation.
• Update clients on treatment, appointments, and case status.
• Support insurance documentation and property‑damage claim coordination.
• Maintain accurate case data in Filevine and upload relevant documents.
• Use RingCentral, Outlook, and Surfshark for secure communication and remote access.
• Provide administrative assistance to Case Managers and attorneys as needed.

Required profile

• Bachelor’s degree in a related field or equivalent experience.
• Previous experience in case management, legal assistance, or medical records handling, preferably in a personal injury law firm.
• Strong organizational, follow‑up, and multitasking abilities.
• Excellent written and verbal English communication skills.

Required skills

• Filevine case‑management software (preferred).
• RingCentral communication platform.
• Microsoft Outlook.
• Surfshark VPN for secure remote access.