Medical Scheduler
Impact BPO · Tegucigalpa
Description du poste
About the role
We are seeking a dedicated Medical Scheduler to join our healthcare team. In this position you will ensure patients receive timely and accurate appointment coordination while providing clear guidance throughout their care journey.
Key responsibilities
- Efficiently schedule and coordinate patient appointments with healthcare providers.
- Confirm, remind, and reschedule appointments, addressing patient concerns as needed.
- Provide patients with clear instructions on appointment requirements, preparation steps, and clinic locations.
- Maintain accurate patient records and uphold confidentiality at all times.
- Collaborate with clinical and administrative teams to optimize appointment flow and improve patient experience.
Required profile
- High school diploma or equivalent; additional medical training or certification is a plus.
- Excellent organizational and communication skills with the ability to multitask in a fast‑paced environment.
- Detail‑oriented, proactive, and capable of handling sensitive information with discretion.
- Strong problem‑solving abilities and a patient‑focused mindset.
Required skills
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Impact BPO
Tegucigalpa