PEC Consultant - Operational Productivity (AI and Automation Support)

About the role

IDB Invest, the private-sector arm of the Inter-American Development Bank Group, is looking for an Operational Productivity PEC to support its Business Planning (BPR) team in improving operational efficiency through automation, AI-enabled solutions and business process transformation. You will turn business needs into live, production-ready AI agents and automated workflows, working closely with BPR, the Information Technology Department (ITA) and internal stakeholders.

Key responsibilities

• Transform business needs and operational pain points into structured automation, AI and agent-based use cases, and support their prioritization, documentation and refinement.
• Develop functional specifications, process flows and acceptance criteria; coordinate testing, validation and iteration with business users and technical teams.
• Help move successful prototypes and pilots into live production agents and automated workflows.
• Design, configure and deploy agents with Microsoft Copilot Studio and related M365 tools, apply prompt engineering, and build automated workflows and apps with Power Platform.
• Contribute to system integrations, document solution architecture, and prepare handover and training materials.
• Support analytics and reporting with Databricks, prepare dashboards and reports, and monitor adoption metrics and user feedback.
• Deliver bilingual training sessions and demos in English and Spanish, support change management, and gather user feedback.
• Prepare presentations and status updates for governance meetings, maintain use case documentation, and coordinate with ITA and other partners.

Required profile

• Master's degree in computer science, information systems, data science, engineering, business analytics or a related field.
• 4 to 8 years of professional experience in automation, AI-enabled solutions, business process transformation or digital productivity initiatives.
• Proven experience designing, configuring and deploying agents or automated workflows with Copilot Studio, Power Platform or equivalent tools, and hands-on prompt engineering experience.
• Experience with Databricks or similar data platforms, and a track record covering the full use-case lifecycle.
• Proficiency in spoken and written Spanish and English; French and Portuguese are preferable.
• Citizenship or legal right to work in the country of residence, and no close relatives working at IDB, IDB Invest or IDB Lab.

Required skills

• Microsoft Copilot, Copilot Studio, Power Platform (Power Automate, Power Apps, Power BI), Databricks, machine learning and AI tools, Microsoft 365.
• Prompt engineering and AI solution design for enterprise use cases.
• System integrations, APIs and data flow optimization.
• Ability to document solution architecture, functional specifications, process flows and acceptance criteria.

The contract is a Products and External Services Consultant (PEC) of 6 to 12 months.