Remote Operator – Patient Support (Honduras)
Metropolitan Foot Care
Description du poste
About the role
We are looking for a reliable Remote Operator to provide high‑quality support to patients and assist with daily office coordination for a U.S.‑based medical practice. The role is fully remote, based in Honduras, and follows New York business hours. Excellent English phone etiquette and attention to detail are essential.
Key responsibilities
- Answer incoming patient calls professionally.
- Schedule, reschedule, or cancel appointments.
- Provide general information about services.
- Make outbound reminder calls for upcoming appointments.
- Verify insurance coverage for medical equipment.
- Accurately record and update patient information in internal systems.
Required profile
- Strong verbal communication skills in English.
- Previous experience in customer service, medical office support, or call centre (preferred).
- Reliable internet connection and a quiet, distraction‑free workspace.
- Ability to multitask with empathy and professionalism.
- Basic computer proficiency (email, scheduling systems, data entry).
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Metropolitan Foot Care
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