Accounts Receivable & Billing Specialist – Freight Industry

About the role

We are seeking an Accounts Receivable & Billing Specialist to manage the full AR and collections cycle for a freight brokerage client. The role is based onsite in La Ceiba, Honduras and involves onboarding new customers, reconciling payments, and improving cash flow using our TMS and AI‑driven collection tools.

Key responsibilities

• Onboard and configure billing processes for new customers in Turvo and Lighthouz, establishing accurate invoicing and remittance workflows.
• Manage the end‑to‑end accounts receivable aging and collections cycle, addressing short‑pay, over‑pay, and denied‑invoice issues directly with customers.
• Utilize the Lighthouz AI platform to automate collections outreach and aging communications.
• Process incoming remittance correspondence and apply customer payments accurately within Turvo.
• Edit and correct payment records, invoices, and costs in Turvo to maintain audit‑ready documentation.
• Collaborate with leadership and sales teams to investigate and resolve billing exceptions.
• Produce weekly and monthly AR aging reports, provide cash‑flow improvement recommendations, and drive continuous‑improvement initiatives.
• Migrate AR processes from the factoring partner to internal management.

Required profile

• Minimum 2 years of experience in accounts receivable or accounting.
• At least 2 years working in a freight brokerage or 3PL environment.
• Proven ability to reconcile financial data across multiple systems.
• Strong attention to detail and problem‑solving skills.
• Excellent communication with customers and internal teams.
• Fluent English.

Required skills

• Turvo (Transportation Management System).
• Lighthouz platform.
• General TMS experience.
• Excel or Google Sheets for reporting and reconciliation.