Bilingual Dental Receptionist (Remote, Full‑time)

About the role

We are looking for a bilingual (Spanish/English) Dental Receptionist to join our client’s remote team. You will be the first point of contact for patients, guiding them through appointment scheduling, treatment options, and payment processes while supporting sales initiatives to increase treatment acceptance.

Key responsibilities

• Answer phone calls and greet patients virtually, delivering a warm, professional experience.
• Manage appointment scheduling, confirmations, rescheduling, and cancellations.
• Respond to patient inquiries about dental services, pricing, insurance coverage, and treatment plans.
• Promote dental treatments, explain procedures in patient‑friendly language, and address objections.
• Process patient registration, maintain accurate records, and ensure HIPAA compliance.
• Collect payments, handle billing questions, and assist with financing or insurance issues.
• Coordinate with dental staff to ensure smooth clinic operations.
• Track and follow up with potential patients to maximize appointment conversions.
• Maintain a clean virtual front office and keep reception materials up to date.

Required profile

• 1–2 years of experience as a dental receptionist, dental assistant, or in a sales‑related role within a dental or healthcare setting.
• Fluent in both Spanish and English.
• Knowledge of dental terminology, procedures, and especially dental implants.
• Understanding of dental insurance, billing, and payment processing.
• Familiarity with HIPAA regulations and professional integrity.

Required skills

• Proficiency with dental practice management software (e.g., Dentrix, EagleSoft).
• Strong command of Microsoft Office suite.
• Experience using Google Workspace tools.

What we offer

• Health insurance coverage for eligible locations.
• Permanent work‑from‑home arrangement.
• Immediate hiring for qualified candidates.
• Independent contractor perks.