Bilingual Telesales (English & Spanish) - Remote

About the role

Hexa Property Management, a Houston-based property management company founded in 2022, is hiring a bilingual Telesales agent fluent in English and Spanish. The role is full-time and 100% remote, working Monday to Friday 9:30am to 5:00pm and Saturday 9:30am to 3:00pm (Houston time, 40 hours a week), with Zoom meetings during working hours. The Telesales collaborates with the prospect team to promote services and generate new leads.

Key responsibilities

• Make inbound and outbound calls to prospective tenants and explain available apartments
• Schedule apartment viewing tours
• Communicate mainly by phone (80%), with text messages (15%) and email (5%)
• Help customers complete rental application forms
• Meet weekly targets for scheduled viewings and tours, and exceed performance-based targets to earn commission
• Maintain CRM data and lead status accurately, and help improve lead-generation scripts and tactics

Required profile

• Bachelor's degree in Marketing or Business, or 1-3 years of sales experience (Real Estate, Hospitality or Property Management preferred)
• Fluent English able to handle high-volume phone calls
• Experience in lead generation, inbound/outbound calls and CRM use
• Proven remote work experience, or a fast, adaptable learning style if new to remote work
• Commitment to the Houston (CDT) schedule

What we offer

• 8 paid holidays per year, plus 16-39 days of PTO that grows with tenure
• Up to $60 utility and connectivity stipend, and up to $1,000 workstation setup support
• VitalCare medical assistance, annual cancer screening, and a staff line of credit program
• Vehicle ownership support (supervisor level and above), AfterLife fund support, and a loyalty retirement plan
• Learning and development sponsorship, seasonal bonuses, and a multicultural, English-only remote team