Ejecutivo de Cuentas Farmer Micro & Small

About the role

The Account Executive for Farmer Micro & Small will be responsible for maintaining and growing revenue from an assigned portfolio of small and micro‑business customers, focusing on early renewals, cross‑selling digital services and building long‑term relationships with decision makers.

Key responsibilities

• Conduct a consultative sales process, presenting Tigo’s products and digital services to clients.
• Identify the client’s organizational structure, decision‑makers and hold at least monthly meetings.
• Develop and keep an updated business plan using provided tools and consultative sales methodology.
• Produce statistical controls and reports on account performance, offers and sales.
• Ensure contact information in the decision‑maker matrix is accurate and up‑to‑date.
• Manage contract renewals, annex signatures and coordinate with internal departments to meet client needs.

Required profile

• Proven experience in B2B sales or account management, preferably in telecom or digital services.
• Ability to understand client needs and propose tailored solutions.
• Strong communication and relationship‑building skills with senior stakeholders.
• Organized and results‑oriented, capable of maintaining detailed documentation and reports.
• Comfortable working with monthly targets and performance metrics.

Required skills