Executive Assistant

About the role

Viva is looking for a proactive Executive Assistant to support a senior executive in a fast‑growing startup environment. This fully remote position serves companies across Mexico, Colombia, Ecuador, Costa Rica, Honduras, Guatemala, El Salvador, and Nicaragua. You will combine high‑level administrative support with operational improvement initiatives.

Key responsibilities

• Manage the executive’s calendar, inbox, meeting logistics, travel arrangements, and expense reporting.
• Plan and coordinate internal and external events.
• Streamline workflows, create SOPs, and maintain documentation.
• Conduct data analysis, generate reports, and support project coordination.
• Facilitate cross‑functional communication and internal alignment.
• Continuously identify and implement process improvements.

Required profile

• Minimum 2 years in a leadership or supervisory role within customer service, operations, quality, training, or account management.
• Fluent English (C1 level) – written and spoken.
• Demonstrated ability to stay proactive and manage ambiguity.
• Experience with at least one role held for 2 years or more.
• Comfortable using Google Workspace, Slack, and Notion.
• Enthusiastic about leveraging AI tools to boost productivity.

Required skills

• Google Workspace
• Slack
• Notion
• AI tools

What we offer

• Base salary $1,200 USD/month, up to $1,600 USD/month total.
• Salary reviews and raises every six months.
• Fixed schedule with no overtime, weekends, or on‑call duties.
• Paid holidays, vacation, sick days, family‑care days, and parental leave.
• Global health insurance and 5‑week paid training.
• 100 % remote work for life.
• Clear career paths to Senior EA, Customer Success Manager, or Chief of Staff.
• Strong Glassdoor rating (4.7/5) and a supportive team culture.