Medical Virtual Assistant (Remote)

About the role

We are seeking a reliable Medical Virtual Assistant to support our patients and clinical staff remotely. You will act as the first point of contact, handling calls, insurance verification, and administrative tasks while ensuring strict HIPAA compliance.

Key responsibilities

• Answer inbound calls and assist patients with inquiries.
• Verify insurance coverage, update patient records, and manage referrals.
• Process faxes, handle medical records, and coordinate with providers.
• Explain insurance benefits and assist with billing questions.
• Perform data‑entry and other administrative duties using virtual tools.

Required profile

• Fluent English communication skills.
• Previous experience as a medical receptionist or virtual assistant (preferred).
• Strong phone etiquette, organization, and multitasking abilities.
• Reliable computer, high‑speed internet, and willingness to use monitoring software.

Required skills

• EHR/EMR platforms (experience a plus).
• Time Doctor usage for activity tracking.
• HIPAA‑compliant virtual desktop environment.

What we offer

• Starting pay of $5 per hour for the first 90 days, increasing to $6 per hour thereafter.
• Bi‑weekly payment schedule.
• Opportunity to grow within a healthcare‑focused virtual team.