Technical Support Representative
TP · Tegucigalpa
Job description
About the role
We are looking for a motivated Technical Support Representative to join our growing team. You will assist customers in resolving technical issues while delivering a professional and friendly experience.
Key responsibilities
- Identify, troubleshoot, and resolve software, hardware, and connectivity problems via phone, chat, or email.
- Guide customers through step‑by‑step solutions and ensure issues are fully resolved.
- Document all interactions accurately in the support system.
- Maintain a high level of customer satisfaction on every contact.
Required profile
- English proficiency at B2 or C1 level.
- High school diploma or equivalent.
- Strong communication, problem‑solving, and interpersonal skills.
- Ability to work independently, manage multiple tasks, and stay organized.
Required skills
- Basic computer literacy and quick learning of new technologies.
What we offer
- Competitive salary and paid training.
- Opportunities for career growth and continuous learning.
- Supportive, collaborative team environment.
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Published 1 month ago
Expires 3 weeks from now
57 views · 0 interested
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TP
Tegucigalpa