Weekend Dispatcher - LTL Transportation

About the role

A detail-oriented CCR Dispatcher is sought to support LTL transportation operations and customer service in Tegucigalpa, Honduras. The on-site role manages shipments from booking through delivery, keeps documentation accurate and communicates proactively with customers and carriers across several accounts. Flexible scheduling is offered, suited to candidates who want extended shifts and condensed workweeks.

Key responsibilities

• Book and manage LTL shipments.
• Create and process Bills of Lading (BOLs) for manual and system bookings.
• Track and monitor active shipments, giving customers proactive updates by phone, daily reports and email.
• Process TONUs and other accessorial charges.
• Create and maintain simple and master nodes so facility information is complete and accurate.
• Act as first-line support for customer inquiries and resolve issues quickly.
• Work with carriers to resolve delays or discrepancies and manage carrier compliance, including activating or deactivating carriers in the system.
• Support multiple accounts, including Minova, Precoat and Asarco, with their specific processes, reporting and communication.

Required profile

• Oral and written fluency in English; applications must be submitted with an English resume.
• Strong communication skills with a customer-first mindset.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Preferred: prior experience in logistics, supply chain or transportation customer service, knowledge of LTL operations and carrier management, and experience processing TONUs and accessorial charges in transportation management systems.

Required skills

• Microsoft Excel proficiency is preferred.
• Proficiency in shipment management systems is preferred.

Schedules may be three 12-hour shifts, such as Friday to Sunday or Saturday to Monday.