Booking Services Coordinator

About the role

We are seeking an organized and customer‑focused Booking Services Coordinator to assist clients in researching options, coordinating arrangements, and managing booking details. This fully remote position supports clients before, during, and after reservations.

Key responsibilities

• Gather client needs and preferences
• Research available options and services
• Coordinate booking and reservation requests
• Review details for accuracy
• Provide clients with confirmations and relevant information
• Assist with changes and special requests
• Maintain accurate client and booking records
• Follow up on outstanding information
• Communicate with service providers
• Provide professional support before and after reservations

Required profile

• Strong communication and interpersonal skills
• Excellent organization and attention to detail
• Customer‑focused mindset
• Comfortable researching information online
• Ability to learn web‑based platforms quickly
• Strong follow‑up skills
• Reliable and professional attitude
• Experience in customer service, reservations, hospitality, or administration is helpful

Required skills

What we offer

• Fully remote work environment
• Comprehensive onboarding and training
• Access to professional tools and resources
• Continuing education and professional development opportunities
• Supportive team environment