Customer Experience – Sales Support (Remote, Honduras)

About the role

A U.S.-based company is looking for a Customer Experience – Sales Support professional to join its growing team. The role suits people with sales and/or customer service experience who are confident communicators and can manage leads efficiently. It is primarily sales-focused, with some customer service tasks, and is fully remote, open only to candidates living full-time in Honduras.

Key responsibilities

• Reach out to leads by cold calls and emails to start conversations
• Conduct calls and virtual meetings to present and promote products and services
• Build rapport with clients, understand their needs and offer tailored solutions
• Negotiate pricing and terms to close deals
• Maintain consistent follow-up and communication to ensure client satisfaction
• Stay up to date on product details in the catalog
• Track leads, opportunities and activities in the CRM system
• Collaborate with the Sales team to meet goals

Required profile

• Advanced English (spoken, written and listening)
• At least 1 year of experience in sales, customer service or a hybrid role
• Positive, professional communication style and fast typing
• Self-motivated, proactive and able to work independently

Required skills

• Strong computer and system navigation skills; CRM experience preferred
• Ability to multitask effectively

What we offer

• Fixed monthly base salary and uncapped commissions
• 100% remote work from anywhere in Honduras, weekends off and paid U.S. holidays and company closure days
• Short stable Monday to Friday schedule and career growth opportunities

To apply, send your resume in English; qualified applicants are contacted within 3-5 business days.