Entry-Level Technical Support Representative

About the role

Kickstart your tech career with an entry‑level Technical Support Representative position. No prior experience is required – we look for strong communication skills, fluency in English and a willingness to learn.

Key responsibilities

• Provide initial technical support to international customers via chat, email, or phone.
• Listen actively to diagnose issues and guide users through simple technical solutions.
• Log interaction details accurately in the ticketing system.

Required profile

• Fluent English (B2 level or higher) – strong verbal and written communication.
• High school diploma or equivalent.
• Empathy and patience to understand customers’ perspective.
• Ability to explain technical solutions in simple terms.
• Basic computer literacy – comfortable with web navigation and standard software.
• No prior work experience required; attitude and enthusiasm are valued.

What we offer

• 100 % paid training from day one.
• Clear career‑growth paths within the company.
• Dynamic, multicultural environment to practice English daily.
• Competitive salary plus performance bonuses.