Front Office Specialist – Law Firm

About the role

We are looking for a Front Office Specialist to be the first point of contact for clients at our law firm. You will create a professional, welcoming environment while supporting daily front‑desk operations and administrative tasks.

Key responsibilities

• Answer and direct incoming calls, emails, and messages courteously.
• Serve as the primary contact for clients, providing clear information about legal services and processes.
• Assist with client inquiries and ensure a positive client experience.
• Resolve issues or escalate them to the appropriate department when necessary.
• Coordinate with legal and administrative teams to ensure smooth office operations.
• Maintain an organized and efficient front office environment.

Required profile

• High school diploma or equivalent.
• Strong interpersonal, written and verbal communication skills.
• Excellent organizational, time‑management and multitasking abilities.
• Ability to handle sensitive and confidential information with discretion.

Required skills

• Proficiency in Microsoft Office.
• Proficiency in Google Workspace.
• Ability to quickly learn and adapt to new digital tools.