Registrar Office Support Specialist

About the role

We are looking for an organized, detail‑oriented Registrar Office Support Specialist to provide daily administrative and operational assistance to our Registrar’s Office. The role involves handling student record‑related processes, responding to routine inquiries, and ensuring accurate data management.

Key responsibilities

• Provide administrative and operational support to the Registrar’s Office.
• Respond to routine student inquiries about records, registration, enrollment, and documentation.
• Review, update, and maintain student information in internal systems.
• Process assigned requests, verify completeness of documentation, and monitor shared inboxes and tickets.
• Document actions and student interactions accurately.
• Identify discrepancies, coordinate their resolution, and escalate complex or policy‑related cases.
• Collaborate with academic and student‑facing departments to ensure consistent communication and accurate records.
• Maintain confidentiality and comply with institutional procedures for handling student information.

Required profile

• Previous experience in administrative support, data entry, customer service, education, or student services (preferred).
• Strong attention to detail and ability to maintain accurate records.
• Excellent verbal and written communication skills in English.
• Strong organizational and time‑management abilities.
• Ability to manage multiple tasks and follow established procedures.

Required skills

• Microsoft Office
• Digital record‑management systems