Bilingual Medical Receptionist/Admin – Behavioral Health (Remote)

About the role

We are seeking a reliable, compassionate bilingual professional to serve as a Medical Receptionist/Admin for a growing Behavioral Health practice. This remote position requires fluency in English and Spanish and strong administrative abilities to support patients and clinical staff.

Key responsibilities

• Answer inbound calls and assist patients in both English and Spanish.
• Schedule, confirm, and manage patient appointments.
• Verify insurance eligibility and keep patient demographics up to date.
• Handle referrals, faxes, and medical records while maintaining HIPAA compliance.
• Respond to patient inquiries professionally.
• Coordinate with providers and clinical staff.
• Perform general administrative and data‑entry tasks.

Required profile

• Fluent in spoken and written English and Spanish.
• Previous experience as a medical receptionist, virtual assistant, or healthcare administrative assistant is preferred.
• Excellent phone etiquette and customer‑service skills.
• Strong organizational and multitasking abilities.
• Ability to work with Time Doctor and a HIPAA‑compliant virtual desktop.
• Commitment to patient confidentiality and HIPAA regulations.

Required skills

• Familiarity with EHR/EMR systems.
• Experience using Time Doctor for productivity tracking.
• Use of a HIPAA‑compliant virtual desktop environment.

What we offer

• Hourly compensation: $6.00 per hour for the first 90 days, then $7.00 per hour.
• Bi‑weekly payment via PayPal or Payoneer (verified accounts required).
• Fully remote work with flexible scheduling.
• Opportunity to support a growing behavioral health practice.