Front Office Specialist
Impact BPO · Tegucigalpa
Job description
About the role
We are looking for a Front Office Specialist to be the first point of contact for clients at our law firm, ensuring a professional and welcoming environment.
Key responsibilities
- Answer and direct incoming calls, emails, and messages courteously.
- Provide clear, empathetic information about legal services and processes.
- Assist with client inquiries and ensure a positive client experience.
- Resolve issues or escalate them to the appropriate department.
- Coordinate with legal and administrative teams for smooth office operations.
- Maintain an organized and efficient front office environment.
Required profile
- High school diploma or equivalent.
- Strong interpersonal, written, and verbal communication skills.
- Excellent organizational, time‑management, and multitasking abilities.
- Ability to handle sensitive and confidential information with discretion.
Required skills
- Proficiency in Microsoft Office.
- Proficiency in Google Workspace.
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Published 7 hours ago
Expires 1 month from now
11 views · 0 interested
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Impact BPO
Tegucigalpa