Operador de Call Center Español II
Servicios Atlántida Honduras · Tegucigalpa
Job description
About the role
The Call Center Operator will handle client interactions across multiple communication channels, providing specialized advice on new products and assessing overall customer satisfaction. The role involves both internal and external customers, ensuring accurate information delivery and support.
Key responsibilities
- Attend to client requirements and inquiries.
- Manage authorizations and telemarketing activities.
- Handle alternative channels and card services.
- Process all remittance transactions and advise on virtual remittance account openings.
- Act as a risk manager by applying relevant regulations to identify and report potential risks.
Required profile
- Minimum education: university student in administrative fields or completed secondary education.
- 1 to 3 years of experience in customer service.
- Desired proficiency in English.
- Residence in Tegucigalpa, Honduras.
Required skills
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Published 1 month ago
Expires 1 week from now
53 views · 0 interested
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Servicios Atlántida Honduras
Tegucigalpa
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