Active jobs (34)
Operations Security Analyst
About the role The Operations Security Analyst supports IntouchCX’s security processes by ensuring compliance, monitoring controls, and assisting with...
Trilingual Customer Service Representative (French, English, Spanish)
About the role Join a premium customer service campaign for a world‑renowned jewelry brand in Bogotá. You will provide support to customers in French,...
Bilingual Customer Service Agent (B2+) – Bogotá
About the role Join our on‑site customer service campaign as a B2+ bilingual agent delivering exceptional service. Enjoy a professional environment wi...
Bilingual Customer Service Agent – Beauty Campaign (Seasonal)
About the role Join our on‑site beauty customer service campaign. We are looking for bilingual agents with a B2+ level of English to deliver exception...
Practicante Técnico en Auxiliar Administrativo
Acerca del puesto Únete a nuestro equipo como Aprendiz / Auxiliar de Recursos Humanos. Serás una pieza fundamental para conectar a las personas con la...
Training Facilitator – Customer Service Trainer
About the role IntouchCX is looking for a dynamic Training Facilitator to deliver engaging training modules and classes for its customer service teams...
Training Facilitator
About the role IntouchCX is seeking a Training Facilitator to deliver training modules and run classes for team members. The role focuses on creating...
Quality Assurance Analyst – Customer Service Monitoring
About the role IntouchCX is looking for a Quality Assurance Analyst to help improve customer service by monitoring and evaluating the performance of C...
Senior Human Resources Executive
About the role We’re seeking a Senior Human Resources Executive to collaborate with our Operations teams in addressing strategic HR‑related issues and...
Quality Assurance Analyst
About the role We are looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and Tier 2 teams, reviewing voice, em...
Facilities Manager
About the role IntouchCX is looking for a Facilities Manager to oversee both strategic planning and day‑to‑day operations across its campuses. The rol...
Generalista de Instalaciones (Overnight)
Acerca del puesto ¡Estamos cambiando la forma en que las personas piensan sobre el servicio al cliente y necesitamos tu ayuda! Buscamos a un Generalis...
IT Operations Manager
About the role We are looking for an IT Operations Manager to lead and maintain our global technology infrastructure. The role combines hands‑on techn...
Customer Service Representative (German Bilingual)
About the role IntouchCX is hiring bilingual English‑German Customer Service Representatives to deliver memorable experiences for iconic brands. You w...
Senior Compliance Associate
About the role IntouchCX is seeking a Senior Compliance Associate to ensure that both the company and its customers meet alarm industry regulatory req...
Subject Matter Expert – Customer Service (CSR2)
About the role IntouchCX is looking for a Subject Matter Expert (CSR2) to provide front‑line direction to Customer Service Representatives and ensure...
Chat and Email Support Representative
About the roleThis position is a full‑time, on‑site role based at our Greenhills office in Metro Manila. You will be the primary point of contact for...
Senior Architect – Interior Architecture & Fit‑Out
About the roleIntouchCX is seeking a results‑driven Senior Architect to lead interior architecture and fit‑out projects from concept through completio...
Team Lead – Customer Service Supervisor
About the roleIntouchCX is seeking a Team Lead (Supervisor) to guide front‑line Customer Service Representatives. You will ensure high‑quality interac...
Corporate Recruiter – Talent Acquisition
About the roleIntouchCX, a global leader in digital customer experience management, is seeking a Corporate Recruiter to design and execute recruiting...
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