Entry-Level Technical Support Representative
TP · Tegucigalpa
Description du poste
About the role
Kickstart your tech career with an entry‑level Technical Support Representative position. No prior experience is required – we look for strong communication skills, fluency in English and a willingness to learn.
Key responsibilities
- Provide initial technical support to international customers via chat, email, or phone.
- Listen actively to diagnose issues and guide users through simple technical solutions.
- Log interaction details accurately in the ticketing system.
Required profile
- Fluent English (B2 level or higher) – strong verbal and written communication.
- High school diploma or equivalent.
- Empathy and patience to understand customers’ perspective.
- Ability to explain technical solutions in simple terms.
- Basic computer literacy – comfortable with web navigation and standard software.
- No prior work experience required; attitude and enthusiasm are valued.
What we offer
- 100 % paid training from day one.
- Clear career‑growth paths within the company.
- Dynamic, multicultural environment to practice English daily.
- Competitive salary plus performance bonuses.
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