Remote Client Service Associate
Sagan Recruitment
Descripcion del puesto
About the role
Coordinate customer service requests, service partners and ticket follow‑up for a US‑based service operation. Provide timely answers to customers and maintain accurate operational records.
Key responsibilities
- Respond to customer inquiries by phone, email and web portals.
- Schedule services, enter or update work orders, and track open tickets through resolution.
- Investigate invoice or payment questions with service partners and escalate urgent issues.
Required profile
- High school diploma with at least two years of customer service experience.
- Experience handling a high volume of transactions accurately.
- Ability to work independently and handle sensitive information responsibly.
Required skills
- Microsoft Office proficiency.
- Excel proficiency.
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Salario: Remote Customer Service Representative Basado en 6 ofertas en HondurasPostula en 30 segundos
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Publicado hace 2 horas
Expira en 1 mes
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Sagan Recruitment