Legal Assistant – Personal Injury Case Management

About the role

This role involves maintaining organized case files, tracking case progress, coordinating with clients and medical offices, and ensuring all legal documentation is accurate and timely. The ideal candidate has experience in personal injury case management, is highly organized, detail‑oriented, and communicates effectively in near‑native English while supporting a U.S.-based law firm’s workflow.

Key responsibilities

• Follow up on client intakes, ensuring all required information is complete and accurate.
• Track and update liability status for active cases.
• Assist with ongoing case tracking and status updates within the case management system.
• Prepare, review, and manage declaration pages and related legal documents.
• Maintain organized and up‑to‑date digital case files.
• Ensure all case documentation is accurate, timely, and properly filed.
• Communicate professionally with clients regarding case status and next steps.
• Escalate case‑related issues to the Case Manager or attorney as needed.

Required profile

• Proven experience in personal injury case management.
• Previous experience as a case manager assistant, legal assistant, or similar role.
• Near‑native English proficiency (C2 level) in written and spoken communication.
• Strong understanding of personal injury case workflows and terminology.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple cases and follow‑ups simultaneously.
• High level of professionalism, discretion, and reliability.
• Experience working with U.S.-based law firms and personal injury cases.
• Familiarity with legal case management systems or CRMs.
• Ability to work independently and proactively.