Supervisor de Crédito – Call Center
Grupo Monge. · San Pedro Sula
Job description
About the role
We are seeking a Credit Supervisor to lead a team of Credit Analysts in a call‑center environment. The role focuses on managing credit requests efficiently, ensuring compliance with procedures, and maintaining high standards of customer service.
Key responsibilities
- Lead, coach, and develop a team of Credit Analysts.
- Monitor operational indicators and results, ensuring targets are met.
- Analyze complex credit cases and make informed decisions.
- Identify and implement process improvements for faster, controlled responses.
- Provide continuous feedback and coaching to enhance team performance.
Required profile
- Proven leadership experience in credit operations.
- Strong analytical and decision‑making abilities.
- Ability to work in a dynamic, results‑oriented environment.
- Excellent communication and team‑building skills.
Required skills
What we offer
- Opportunity to lead a dedicated credit team.
- Dynamic work environment focused on performance.
- Potential for professional growth within the organization.
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Published 4 weeks ago
Expires 1 month from now
48 views · 0 interested
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Grupo Monge.
San Pedro Sula
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